1. Information We Collect
We collect information you provide directly, generated through your use of the platform, and received from third parties such as identity verification services.
2. Personal Information
Including your name, date of birth, contact details, address, and account credentials.
3. Financial Information
Including funding amounts, payment references, transaction history, portfolio holdings, and bank account details where you use them for funding or withdrawals.
4. Identity Verification Information
Including identity documents, proof of address, selfies, and information from sanctions or PEP screening providers necessary for KYC and AML compliance.
5. How We Use Information
We use information to operate your account, process funding and withdrawals, comply with legal obligations, prevent fraud, provide customer support, and improve the platform.
6. Data Security
WealthSpring uses industry-standard security measures including encryption in transit and at rest, role-based access controls, audit logging, and regular security testing to protect personal information.
7. Data Retention
We retain personal information for as long as your Account is active and thereafter for the period required by financial-services and tax legislation, typically five years from the date of the last transaction.
8. Third-Party Service Providers
We share information with vetted providers that support hosting, identity verification, payments (including PayFast), analytics, and customer communications. Providers are bound by confidentiality and data-protection obligations.
10. User Rights
Subject to applicable law, you have rights of access, correction, deletion, portability, restriction, and objection. To exercise any right, contact our Compliance team.
Contact Information
Questions, complaints, or requests relating to this document should be directed to our Compliance team.
Email: compliance@wealthspring.capital Website: https://wealthspring.capital Postal Address: Suite 12, Stanley & Dock Road, Cape Town City Centre, Cape Town, 8001, South Africa
